Information about the vacancy
Guest Relations
Responsibilities:
- Communication with guests;
- Work with special wishes and suggestions, as well as complaints from guests;
- Maintenance of database on clients and their wishes;
- Meeting guests in the lobby;
- Providing guests with full information about the hotel and services;
- Control over observance of standards of service of visitors;
- Drawing up guest letters;
- Providing information about complaints and suggestions of guests;
- Checking guest rooms before arrival;
- Maintaining the Standards of the hotel.
Conditions:
- Official employment;
- Full time employment, schedule 6/1.
Requirements:
- Girls and boys from 18 to 30 years old are admitted;
- Pleasant appearance, lack of excess weight;
- Knowledge of foreign languages in perfection;
- Experience in a similar position is desirable;
- Punctuality, responsibility, ability to work with guests.